Terms & Conditions and Privacy Policy

Last modified 1st August 2022

INTRODUCTION
BDO Luxembourg is a member of BDO International Ltd, a UK company limited by guarantee, and forms part of the worldwide network of independent legal entities, each of which provides professional services under the name “BDO”.

BDO is an international network of independent public accounting, tax and advisory firms (the “BDO network”), which perform professional services under the name of BDO (the “BDO member firms”). BDO International Limited is a UK company limited by guarantee. It is the governing entity of the BDO network.

Each of BDO International Limited and the member firms is a separate legal entity and has no liability for another such entity's acts or omissions. Nothing in the arrangements or rules of the BDO network shall constitute or imply an agency relationship or a partnership between BDO International Limited and the member firms.

This privacy policy (“Privacy Policy”) applies only to the www.bdo.lu website (or the “website”) which is provided by BDO Luxembourg (also referred to below as “we”, “us”, “our” or “BDO”) and not to the various separate websites as per each location where BDO is present it redirects you to.

Please note that the other country or specific websites contained within www.bdo.lu are provided by the applicable BDO member firms or related entities managing them and are not the responsibility of BDO. Such websites, as well as other websites that may be linked to this website, are not governed by this Privacy Policy. We encourage visitors to review each of these other website's privacy policies before disclosing any personal information to them.

By using www.bdo.lu and submitting any personal information to us, you agree to the processing by us of your personal information, to the extent permitted in this Privacy Policy.
 

WHAT PERSONAL INFORMATION DO YOU COLLECT WHEN I VISIT www.bdo.lu?
We do not require registration for access to www.bdo.lu, but if you participate in any of the activities or services offered by www.bdo.lu, if you subscribe to our newsletter, or if you require certain information, we will collect the personal information that we need in order to provide you with those services. Failure to provide the information that we require in order to complete the registration may prevent or delay the provision of any services to you.

The categories of information that we collect from you are:

  • contact details, such as your first and last name, job title, email address, employer's name, telephone number, language, address, postal code and country of residence;
  • information relating to the services we provide such as details of your requests, queries or complaints.

We do not collect sensitive personal information from you in www.bdo.lu. Sensitive personal information includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, data concerning a natural person's sex life or sexual orientation, and data relating to criminal convictions and offenses.

In some specific cases, and only when it is strictly required by the applicable law, we still may ask for your prior explicit consent before using sensitive personal information you provided to us voluntarily.
 

TECHNICAL INFORMATION
When you visit this website, we may collect technical information such as your IP (Internet Protocol) address, details of the pages you visit on www.bdo.lu and which browser you used to go to www.bdo.lu.

This website collects standard internet log and technical data to personalise content and ads, to provide social media features and to analyse our traffic. In this connection we may use "cookies" to collect this information. For more information, see our Cookie Policy.
 

WHEN DO YOU COLLECT PERSONAL INFORMATION THROUGH www.bdo.lu?
We collect personal information from you in the following circumstances:

  • when you subscribe to any of our insights / newsletters;
  • when you register to attend an event;
  • when you contact us to request further information;
  • when you apply for a job (in that case, please see the Candidate Data Protection Policy).

We collect the minimum amount of information to enable us to deal with your request. We will indicate where the provision of information is voluntary or compulsory. We would normally only request additional information to enable us to provide the most appropriate response to your request.
 

HOW DO YOU USE MY PERSONAL INFORMATION? 
We use your personal information to:

  • verify your identity when you contact us;
  • communicate with you with respect to the services and information that we provide, in particular when you subscribe to any of our insights/newsletters;
  • provide, improve and personalise our services by analysing information about your use of the website, to understand how people use our website so that we can make it more intuitive;
  • deal with your enquiries and requests;
  • comply with the legal obligations to which we are subject and cooperate with regulators and law enforcement bodies;
  • contact you with marketing and offers relating to products and services offered by us         (unless you have opted out of marketing, or we are otherwise prevented by law from doing so);
  • personalise the marketing messages that we send to you to make them more relevant and interesting by analysing details of the services and information that you are receiving, and your transaction history, to make suggestions for other information that may be of interest;
  • exercise our legal rights where it is necessary to do so, for example to detect violations of law.

We must have a legal basis to process your personal information. In most cases, the legal basis will be one of the following:

  • to provide services to you pursuant to the website Terms and Conditions;
  • to meet our legitimate interests, for example to understand how you use our services and our website and to help us to derive knowledge that helps us to develop new services. When we process your personal information to meet our legitimate interests we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms;
  • we may obtain your consent to collect and use certain types of personal information where we are required to do so by law (for example in relation to our direct marketing activities, or our use of cookies and tracking technologies). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this Privacy Policy. 

 

YOUR RIGHTS 
You have the right to request access to the personal information that you have submitted through www.bdo.lu, update or correct your details, restrict our use of your personal information, object  to our use of your personal information, receive your personal information in a usable electronic format and transmit it to a third party, opt out of receiving other information from BDO Luxembourg or request that your personal details are deleted from our systems at any time by e-mailing dpo@bdo.lu. We will treat all such requests in accordance with applicable law.

If you would like to opt not to receive promotional or marketing e-mail from us in the future, you may let us know by sending us an e-mail to dpo@bdo.lu stating the e-mail address you wish to be removed from our mailing list. However, your option not to receive promotional and marketing e-mail shall not preclude us from corresponding with you, by e-mail or otherwise, regarding your existing relationship with us.
 

WILL YOU PROVIDE MY INFORMATION TO A THIRD PARTY? 
We may contract with other companies or individuals to deal with your enquiry or to otherwise operate this website or our business activities. We may give such companies access to your personal information in connection with those purposes on our behalf. We may also share your personal information with other member firms within the BDO organisation provided that this is consistent with the basis on which we have collected your personal information.

From time to time, we may disclose personal information in response to a court order, subpoena, government investigation, or as otherwise required or permitted by law.

We do not provide information to third parties for their own marketing purposes and we do not undertake mailings for third parties.

We may, as a result of a sale, merger, consolidation, change in control, transfer of assets, reorganisation or liquidation of our company (a "Reorganisation Event"), transfer, sell or assign your personal information to third parties involved in the Reorganisation Event.

We may share your information with other BDO firms that are local to you so that they can contact you with relevant materials in relation to a specific topic or service offered.


HOW LONG DO YOU KEEP MY INFORMATION?
We will retain your personal information for a period of time that enables us to: fulfill your requests, maintain our business records for analysis and/or audit purposes, comply with record retention requirements under the law, defend or bring any legal claims; and deal with any complaints.

We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.


IS MY INFORMATION SECURE?
We have implemented generally accepted standards of technology and operational security to protect personal information from loss, misuse, alteration or destruction. We require all employees and principals to keep personal information confidential and only authorised personnel have access to this information.


INTERNATIONAL TRANSFERS 
You acknowledge that in order to provide services to you via www.bdo.lu we may need to transfer your personal information outside the EEA to countries that may not provide a level of protection of personal information that may be regarded as equivalent to that afforded under the European data protection legislation. Whenever your personal information is transferred internationally, we will take appropriate steps to ensure its security and confidentiality in accordance with applicable data protection law.


UPDATING THIS PRIVACY POLICY
We may modify or update this Privacy Policy from time to time. You will be able to see when we last updated the Privacy Policy because we will include a revision date. Changes and additions to this Privacy Policy are effective from the date on which they are posted.

Please review this Privacy Policy from time to time to check whether we have made any changes to the way in which we use your personal information.
 

CONTACT
If you have any concerns about the way in which we handle your personal information, you can contact Commission Nationale pour la Protection des Données (CNPD): +352 26 10 60 1, or any other data protection authority in the country in the European Union in which you reside, work, or where the subject matter of your complaint arose.

If you have any questions about this Privacy Policy you can contact us at via email at dpo@bdo.lu or using the “contact us” form.